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Survey hints at significant uptick in parental satisfaction with Delhi govt. schools


Wednesday, October 04, 2017

Improvement in academic standards, safety, infrastructure & behaviour of school staff top reasons
New Delhi, October 4, 2017: There seems to be significant improvement in parents’ level of satisfaction with Delhi government schools if findings of a recent ASSOCHAM survey are anything to go by.
“About 60 per cent of parents were satisfied with the decision to send their wards to Delhi government schools, noted a random survey conducted by ASSOCHAM Social Development Foundation (ASDF) in the national capital.
The survey also noted that most parents appreciated the government schools' focus on improving education and holistic development of children unlike their private counterparts most of whom are only concerned about increasing the fees and focussed upon extra curricular activities.
The corporate social responsibility (CSR) arm of ASSOCHAM had interacted with about 5,000 parents whose children are enrolled in Delhi government schools to ascertain their level of satisfaction. Besides, it was also surveyed if there was any improvement in their level of satisfaction over the years or not.
About 60 per cent of all the parents said they are overwhelmingly satisfied with the performance of Delhi government schools on a variety of parameters.
Overall, about 30 per cent said that there is significant scope for perking up security apparatus and infrastructure in Delhi government schools.
While again majority of respondents (70 per cent) said they have seen considerable improvement in the Delhi government schools over the year and credited the present government’s focus and determined attitude in this regard.
Better learning environment for children, small class sizes, better student-teacher ratio, more responsive teachers and administrators, better discipline and frequent parent-teacher interactions are significant reasons cited by majority of parents for sending their wards to public schools.
“Adherence to security norms like installing CCTV cameras within the school premises together with deployment of security guards across school campuses are also key reasons as to why parents feel secure in sending their wards to Delhi government schools,” said many respondents.
Many even said that they feel there is massive improvement in academic quality and overall performance of their kids as they get more individual attention with technology being brought inside the classrooms.
The survey also highlighted that level of satisfaction was more in parents of elementary-age children compared to parents whose children are in middle or high school.
“The purpose of the survey is to better understand the experiences of parents and examine the reasons behind their schooling decisions,” said Mr D.S. Rawat, secretary general of ASSOCHAM.
“The ASSOCHAM survey proves that there has been a welcome change in Delhiites perspectives as today they do not hesitate in telling that their kids are studying in government school and look forward to see their children develop into moral, educated citizens who know the difference between right and wrong and have a sense of values,” said Mr Rawat.
“We at ASSOCHAM believe that regular surveying of parents’ preferences, their understanding as to how and why they choose schools is critical in order to give feedback to the public, to policymakers and to the service providers on various aspects of education,” he added.
The findings of ASSOCHAM survey also echo the improvement in academic quality of Delhi government schools which has been rightly proved with results of Class XII declared earlier this year whereby these schools did better than private schools. More so, as pass percentage of Delhi Government schools was 88.3 per cent while that of private schools remained at 84.2 per cent.

ASSOCHAM initiated its endeavour of value creation for Indian industry in 1920. It was established by promoter Chambers, representing all regions of India. Having in its fold over 400 Chambers and Trade Associations, and serving over 4.5 lakh members across India. ASSOCHAM has emerged as the fountainhead of Knowledge for Indian industry, which is all set to redefine the dynamics of growth and development in the Knowledge Based Economy. More information available on
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